Villair Independent Travel Agents Ashby de la Zouch
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Client Reviews

Here are some of the reviews we have received from Villair customers. We take your feedback extremely seriously and it helps us to know where to recommend to future customers. If you have been on a holiday with Villair, please do consider leaving us your review.

 

Destination: Napa Plaza, Ayia Napa, Cyprus

"This is the fourth time I have used Villair for booking a holiday. I can thoroughly recommend them as they are extremely friendly, understand what you are looking for, especially if you have never visited a resort before. The team have a breadth of knowledge/experience from all over the world and different types of holidays like cruises etc. I also know a friend who has booked bespoke short breaks all over Europe through Villair.
One option I have used with them is overnight accommodation and parking for 2 weeks near Manchester Airport. Great value for money.
See you soon, for another holiday. All the very best ."
Alan H - Derbyshire

Destination: Crete

"We have just returned from a lovely week at the Kastalia Apartments, Kamisiana near Chania. The complex is lovely, suitable for both couples and young families. During our stay there were few young families there but in any case the pool areas are big enough to cater for everyone. It's situated conveniently on the main road where there is a regular (every 15 minutes) bus service into Chania and Kissamos. There are a number of very good tavernas within a close walk. We particularly liked Anemomylos which is on the beach front a short 10 minute stroll away. Villair were extremely efficient and made sure that everything was taken care of for us. I would highly recommend both Villair and this holiday ."
P. Dyer – Ashby de la Zouch

Destination: Cambrils, Spain

"Just returned from a fantastic stay at the Estival Eldorado Resort & Spa, Cambrils, Spain. Huge thanks to Leanne at Villair for making all of the arrangements and ensuring that our holiday was stress and hassle free. We will certainly book through Villair for our future holidays and wouldn't hesitate to recommend Villair to friends and family. "
N. Bone – Ashby de la Zouch

Destination: Obergurgl Austria

"Stayed at the Edelweiss + Gurgl, amazing hotel, fantastic resort. Thank you once again to all at Villair for their help, we had another fabulous holiday. "
Mr & Mrs Spray - Hugglescote

Destination: New Zealand

"Many thanks to Carla & the rest of the staff at Villair for organising our wonderful trip to New Zealand. We had an amazing time and everything was spot on. Carla`s advice was so useful, we couldn’t have pulled this off without your help. We need to start planning the next one now."
MR H - Derbyshire

Destination: Japan

"Many thanks to Villair for organising our flights to, and within, Japan. We had a great time and everything ran very smoothly. Carla gave us helpful and friendly advice regarding airlines and helped us to create an excellent itinerary. I wholeheartedly recommend Villair for their expertise and friendliness"
T Walker - Diseworth

Destination: Australia

"Thank you so much for the excellent organisation of our holiday to Australia & KL. Everything went according to plan. Thanks again and we will not hesitate in recommending your excellent service."
H & T Toomey - Appleby Magna.

Destination: Madeira

"The staff at Villair know what they are talkiing about. Many of the places they have personal experience of so their advice is tailored to your needs. Our recent visit to Madeira was excellent. When travel operators have let us down in the past then Villair have been there to support us and sort things out. Excellent work."
A Plumpton - Barwell.

Destination: Australia

"We had the most amazing time! The whole trip went like clockwork from start to finish, we can’t thank you enough."
Mr & Mrs H - Burton-Upon-Trent.

Destination: Canada

"We are so grateful for all of your advice to make our trip perfect, we will be in when we return to discuss our next adventure!"
C & J - Donisthorpe.

Destination: Australia - Tour Operator: Travel 2

"G`day from Aussie! We loved Port Douglas, the hotel was amazing considering what a good deal we got, so glad you talked us into the Bridge Climb in Sydney it was well worth it, Great Ocean Road next."
Mr & Mrs S - Derbyshire.

Destination: Asia

"To all the staff @ Villair, `you are the best`, thank you so much for all of your help, see you soon."
Mr & Mrs R - Tamworth.

Destination: Mauritius & Dubai

"We had a fantastic time in Mauritius the hotel you chose for us was just perfect, now in Dubai we are so impressed, thank you."
W Family - Ashby de la Zouch.

Destination: Malaysia

"What a wonderful time we have had, we couldn’t have planned such a detailed trip without you. Thank you for all your time and Patience."
Mr B - Swadlincote.

Destination: Italy/Rome - Tour Operator: Typically Italian

"We chose the 3* Hotel Raffaello from the Typically Italian brochure as the base for a 3 day city break. The hotel is very well placed for the Colosseum and within a few metres of some very good off-main street bistros. The hotel is exactly as per the brochure and we would highly recommend it."
Mr L - Packington.

Destination: India

"We have just spent an amazing three weeks in India and the package put together by Villair using Indus was excellent. It was a complicated ask to include arrangements for our daughter to join us for part of the time from her home in Delhi and for us to have time there with her. It was all cordinated perfectly with trains and internal flights plus drivers and guides of the highest quality. Many thanks for a memorable experience."
Mrs N - Hinckley.

Destination: California

"Just to let you know we had a brilliant holiday. Overall everything went very well, flights, pick ups, transfers, hotels, and the weather were perfect. We loved each stage equally, all having something different to offer, with so much to see and do. Thank you for your hard work and input and attention to detail for making our holiday so enjoyable. We look forward to our next holiday with you."
Mr & Mrs S - Barton under Needwood.

Destination: Santorini

"Just writing to give you feedback from our holiday at the Arapiou Studios in Perissa. It was absolutely gorgeous. Beautifully kept, Greek style apartments. Cleaned daily and spacious. Pool, bar and gardens immaculately kept. They even provided beach towels. The family were lovely and friendly. Located right near the lovely beach with some great restaurants very close. Highly recommend!!!!! Thanks again for your help."
Mrs L - Packington.

Destination: New York

"This is just a quick e-mail to say thank you for all the help you gave us whilst organising our holiday to New York. From the initial booking, to organising trips and giving advice, you really couldn't have been more helpful. It turns out, it was the trip of a lifetime as we got engaged!!!! Your help with this holiday meant we had no worries or stress and could enjoy our trip, as well as our engagement to the fullest. We very much hope to deal with you again in the future (perhaps for a honeymoon???) Many thanks."
Ms H & Mr B - Packington.

Destination: Cyprus

"Thanks to Sue and everyone at Villair for an excellent holiday. Everything went smoothly and we could not find fault with anything!! The Annabelle Hotel was amazing. We had a lovely full sea view room overlooking the wedding area. Thank you for organising us so well. We will be in touch soon."
J & K Gelling - Nottingham

Destination: India & Dubai

"Flights and transfers went seamlessly. We stayed 3 days at the Vikram Hotel in Delhi, don't know if it's one you use regularly, but it's very good, excellent food at reasonable prices The Arabian Courtyard in Dubai was a very good choice of hotel. It's a bit pricy for food, but there are dozens of restaurants in the area offering all sorts of cuisine at half the price. Thank you."
J.Frost - Boundary

Destination: Wedding in Mauritius

"Trust one of the most important days of your life to someone 7000 miles away, from a different culture whose first language is not English !! Are you crazy? Why would anyone ever contemplate that?

Well we took that leap of faith, and it turned out to be one of the best decisions of our lives.

Nothing better to do one Saturday morning, we called into Villair travel agents in Ashby-de-la-Zouch; never been before, but it looked different to the usual agency type outlet.

Carla greeted us, asking what kind of experience were we looking for (this was different - asking our opinion rather than selling straight away); we mentioned maybe somewhere exotic - oh and we might want to get married there as well !

An hour later and we had booked a holiday, a honeymoon, Spa treatment packages, private car transfer, ultimate all inclusive luxury at the Shandrani Hotel Mauritius - oh, and a wedding, with our very own wedding planner ! We got the feeling that Carla and the whole staff were just as excited and happy about the forthcoming nuptials as we were. We've been with them 5 years now and we still get the same feeling; it's important to you, so it's important to them.

Taking Carla's advice and letting someone else look after all the planning and admin. (Including sorting out all the paperwork necessary for marriage in a foreign country) was handled by someone else, and they did a far better job than we could have done. We had a full choice of bouquets, buttonholes, photographer, cakes and hair-do's to choose from; once chosen, they arrived on time where expected - nothing was too much trouble for Sandrine and the rest of her wedding planning staff. It meant we could relax and enjoy our big day, the only worry being was the free flowing Champagne going to keep at the right temperature in the glorious sun !!!?

Shandrani is very popular with honeymooners, and we had several couples coming to congratulate us, saying that we had had the perfect wedding they wish they'd thought of having.

Would we trust Villair and Beachcomber Shandrani a second time? We've been back to Shandrani since (through Villair), and we've just booked with them to return and renew our vows 5 years after our wedding.

A wedding in Paradise which you control, but someone else does all the hard work, and gets it right 1st time? I have no qualms in recommending Villair and Beachcomber resorts as the dream team for all your holiday and wedding needs in one place."
D.Kent - C.Gresley.

Destination: India

"A big thanks to Judy who sorted our holiday to Goa whilst the tour operator said 'no'! We have had a great time and the hotels were great. Thanks again to Villair!."
R.Dawn - Stapleford.

Destination: Australia

"Villair's organisation of our personalised flight and hotel arrangements was meticulous. Hong Kong very friendly. The AAT Kings tour of Oz we then joined was a great experience: lots of options; very helpful 'tour director'. Cathay Pacific: no problems; we were pleased to have upgraded to Premium Economy for the long trip home."
Mr & Mrs P - Ashby de la Zouch.

Destination: Australia

"We had a wonderful 3 weeks with our daughter in Fremantle. Thanks for advising us and booking the flights, dealing with the visas which was less stressful than doing it ourselves."
Mr & Mrs P - Overseal.

Destination: Vietnam & Thailand

"This was the first time in a long time that we had used the services of a travel agent as we normally arrange our own holidays. The staff at Villair worked hard to get to know what we wanted and the sort of places we liked to stay. Carla put together a package for us that was flawless with transfers and pick ups going smoothly. Prior to travelling, other staff were on hand to answer any queries that we had , nothing seemed to be to much trouble. We would certainly use Villair services again. Many thanks"
Mr & Mrs G - Ashby De La Zouch

Destination: Wedding in Crete

"Thank you for organising our daughters wedding at The Minos Beach Art hotel in Crete and their honeymoon on Santorini. Everything ran like clockwork which was no easy task considering guests were arriving from different airports and on different days. We all had an absolutely fantastic, stressfree time and would thoroughly recommend Villair for all overseas weddings and any other holidays. Special thanks to Jane Ikin for her attention to detail and patience!"
Mrs G - Appleby Magna

Destination: Celebrity Cruise/Adriatic Coast

"Thanks Sue for again organising a brilliant holiday. Everything went to plan and this was probably the best cruise we have been on!!."
J & K G - Nottingham.

Destination: USA/Trafalgar Tour

Overview: Excellent

Very busy itinerary. Tour content was very good :Loads to see and do.

Highlight: Night time boat trip around Manhattan

Standard of hotels/breakfasts was very high

Tour director was excellent: best ever. [we have done 3 of this type of coach tour in N.America]

Food where meals were provided were of a high standard

This holiday delivered exactly what was advertised. There were no disappointments.Valet parking at Heathrow was again very good and efficient. I would give this holiday 10/10 and would happily recommend it to others. Flights: Virgin Atlantic: very good. First time with Virgin. Both flights ran to schedule. The Virgin lounge at Terminal 3 is fantastic !

"One area for improvement: the “shuttle” pick up from JKF was very poor and took ages. Trafalgar are aware of this but other alternatives have not worked well either they say. A personal taxi transfer would have been much better. Thanks Sue for your management and input into this holiday."
Mr & Mrs Last - Packington.

Destination: Vietnam & Cambodia

"Gail. We wish to thank you for the fantastic holiday that you arranged for us. After much investigation by you, we decided on the Travelmarvel trip called "Wonders of Vietnam and Cambodia". It cannot be faulted. The hotels were first class, the tour director and the local guides were all exceptional, the food was excellent and the trips were all well organised and interesting. The highlight was the 7 day cruise along the Mekong river. It was a super vessel with friendly staff and most enjoyable. I would recommend travellers to arrive the day before so they can acclimatise and recover from their flight. Once again, many thanks for your help - looking forward to our next one!"
Mr & Mrs C - Normanton Le Heath.

Destination: Tenerife - El Mirador

"Hi Gail. Thanks for booking our holiday to Tenerife. Fabulous room and food. We had breakfast and dinner sitting outside on restaurant terrace. Large hotel and grounds for only 120 rooms. So a bit quiet. Right on lovely beach but area is very quiet and about 5 miles to Playa. We had a really relaxing time. Many thanks and hope my comments are of use to others - what a room !! Well worth it."
Mr C - Leicestershire

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